A Clean, Oil, and Adjust (COA) is a 30 point service that includes:
Check
Motor
Foot Control
Connections
Belts
Pulley
Hand Wheel
Bobbin Winder
Spool Holder
Cam Stack Gear (if applicable)
Tension Unit
Needle Bar
Presser Foot Bar
Hook Driver
Feed Dog Height
Feed Dog Timimg
Needle Front to Back
Needle Position
Zig Zag Swing
Hook
Timing
Needle Height
Needle Hook Clearance
Adjust
Bobbin Case Tension
Top Tension
Straight Stitch
Thread Regulator
Needle Threader
Clean inside and outside of machine
Oil machine
Check for Software Updates (if applicable)