Temporary Store Changes Due to Coronavirus
UPDATED ON THURSDAY, APRIL 29, 2021
We are OPEN! We have resumed our regular store hours which are Monday through Saturday from 10am to 5pm, Thursday 10am to 6pm..
We will continue to ship your pre-paid orders by phone or email, or have them waiting for you to pick up at the door if you prefer. (Shipping fees are additional.)
Our staff wear masks and are sanitizing surfaces in the store throughout the day for your safety and ours. You MUST wear your mask properly (it must cover your mouth AND your nose, at the same time) if you are shopping or taking a class in our stores. If you are sick or suspect you are sick, PLEASE STAY HOME.
We have resumed teaching in-person Owner's Classes.
You MUST register for all classes in advance—due to limited seating for each class, we cannot accommodate "drop in" registration on the day of the class at this time. You MUST wear a mask at all times while you are taking a class in our store and it MUST cover your mouth AND your nose at the same time, regardless of whether or not you have been fully vaccinated, in order for us to be in compliance with current county and state guidelines. Thank you for your cooperation! Please call the store you would like to take your class at and register in advance. Visit the Longmont Calendar page and the Fort Collins Calendar page, and click on each class listing to see the full class description and information.
While you are waiting to take your owner's classes, or if you feel more comfortable learning at home, the Bernina website and YouTube are great resources for you to get started. You can ALWAYS call us or email us and for most questions you may have, we can help you over the phone. We also have some exciting virtual learning opportunities now available! Please visit our Classes for Everyone page for more information on virtual classes and clubs!
Our service and repair department is open! Current wait time is approximately 2-3 weeks. We service and repair machines on a first come, first served basis (we do not schedule appointments and we do not offer same day service). If you have specific questions about your machine or service, or what to bring with your machine to have it serviced,
We can be reached at 303-485-6681 (Longmont) or 970-484-1094 (Fort Collins). Despite having two phone lines at each store, we continue to be busy with phone calls and customers, so please be patient or leave a message and we promise we will return your call as soon as possible. You can also email us at (Longmont) or (Fort Collins).
Thank you for your support in these strange times! We miss you and we look forward to seeing you soon—please take care of yourself.