Temporary Store Changes Due to Coronavirus
UPDATED ON MONDAY, JANUARY 4, 2021
We are OPEN! We have resumed our regular store hours which are Monday through Saturday from 10am to 5pm, Thursday 10am to 6pm..
To maintain proper social distancing, we are allowing two customers in the store at a time. We are asking that you call the store and make an appointment to demo machines. When you call or email to make your appointment, please let us know which machines you'd like to demo so that we can set them up for you ahead of time. You do not need to make an appointment to shop—however, if there are already 2 customers in the store, we will lock the front door until someone leaves. If the door is locked when you arrive, please knock—we will let you know if you need to wait until someone leaves or if you can come in and shop right away. Thank you for your patience and understanding!
We will continue to ship your pre-paid orders by phone or email, or have them waiting for you to pick up at the door if you prefer.
Our staff wear masks and are sanitizing surfaces in the store for your safety and ours. You MUST wear a mask if you are shopping or taking a class in our stores. Our restrooms are currently not available for public use. If you are sick or suspect you are sick, PLEASE STAY HOME.
We are TEMPORARILY CANCELLING ALL IN PERSON CLASSES UNTIL FURTHER NOTICE. Due to the change in COVID status issued by Boulder County to a Safer at Home status, we are cancelling all classes until January 2021. If it is safe to resume classes at that time, we will do so and update this page again. Your safety and the safety of our staff remains our number one priority. At this time, we are planning to resume classes mid-January / end of January and it will be limited to the basic Care and Feeding class (the first class in the series of Owner's Classes). We do not currently have class dates scheduled but if you would like to be placed on the waiting list for this class soon, please call the store as seating will be strictly limited.
While you are waiting to take your owner's classes, or if you feel more safe learning at home, the Bernina website and YouTube are great resources for you to get started. You can ALWAYS call us or email us and for most questions you may have, we can help you over the phone. We also have some exciting virtual learning opportunities now available! Please visit our Classes for Everyone page for more information on virtual classes and clubs starting now!
We can be reached at 303-485-6681 (Longmont) or 970-484-1094 (Fort Collins). Despite having two phone lines at each store, we continue to be busy with phone calls and customers, so please be patient or leave a message and we promise we will return your call as soon as possible. You can also email us at (Longmont) or (Fort Collins).
Thank you for your support in these strange times! We miss you and we look forward to seeing you soon—please take care of yourself.